Pickalbatros Palace Sharm - "Aqua Park"

An Outstanding Experience at Pickalbatros Palace Sharm - “Aqua Park” I had the absolute pleasure of staying at Pickalbatros Palace Sharm - “Aqua Park,” and it has truly been an unforgettable experience. From the moment I arrived, I was greeted with warmth and hospitality that set the tone for a perfect vacation. The resort itself is a marvel—impeccably maintained, with stunning architecture and lush gardens that create a serene and luxurious atmosphere. The Aqua Park is a highlight, offering endless fun for both children and adults. The slides are thrilling, and the pools are pristine, making it a paradise for families and couples alike. What truly sets this resort apart, however, is the exceptional staff. Every member of the team was incredibly kind, professional, and attentive, always going above and beyond to ensure that every guest feels welcome and well-cared-for. Their smiles and dedication to excellence were evident in every interaction. I would like to extend my heartfelt gratitude to Mr. Ayman, whose professionalism and dedication to guest satisfaction were truly exemplary. He was always available, attentive to every detail, and ensured that every aspect of my stay exceeded my expectations. His ability to handle requests with efficiency and a genuine smile made all the difference, and it was evident that he takes immense pride in his work. The culinary experience at the resort was another highlight. The variety of dishes offered at the buffet and the specialty restaurants was impressive. Every meal was delicious, beautifully presented, and catered to all tastes and dietary preferences. The chefs and waitstaff deserve special mention for their attention to detail and their ability to make dining a memorable experience. The rooms were spacious, elegantly furnished, and immaculately clean. The housekeeping staff did a phenomenal job every day, ensuring that my room was not only spotless but also welcoming with thoughtful touches.

The hotel staff is very helpful and kind, especially Mr. Peter from customer experience team. The beach, pools and restaurants are very nice. The rooms are spacious and clean. The food is good and delicious. We had a very nice stay as a family. Thanks to all the team.

The best thing about the holiday inside the hotel is the cleanliness of the entire hotel In addition to that, the service is very excellent and fast specifically the service at the pool bar and a sunny restaurant a waiter named Mohamed Badry , his treatment is very nice, and he is a very elegant and respectful person. There are a lot of swimming pools and a lot of lifeguards, and this is very safe and comfortable

The hotel is very clean, and we can see a lot of energy is spent on keeping the facilities clean, from the garden to the beach being continuously cleaned. We were particularly happy with Ahmed Abass, who cleaned our room during our stay. Ahmed was very friendly with us, always asking if we needed anything, and if we did, he immediately took care of our request. I would like to give him 5 stars :). The staff at the restaurants are exceptional and really hardworking, and as soon as we need a drink or cleaning of our table, they take care of it immediately. I would particularly like to highlight the staff in restaurants Sopranos and L'asiatique. The staff at the diving centre was very friendly also and helpful.

We stayed at the Pickalbatros Palace in Sharm El Sheikh, and it was truly an exceptional experience! From the moment we arrived, we were impressed by the top-level service – absolutely 10/10. The staff was kind, professional, and always ready to help with a smile. The food was excellent, offering a wide variety of fresh and delicious options every day. The hotel itself is of very high standard, clean, beautifully designed, and with an atmosphere that honestly made us feel like we were in Greece – a completely different and relaxing vibe. A special thanks to Mustafa Mohamed, the service manager, who went above and beyond to make our stay perfect. His warm and attentive attitude truly made a difference. We will definitely be coming back, and we highly recommend this hotel to anyone looking for a luxurious and unforgettable vacation in Sharm!